Privacy Policy

Last updated: September 1, 2023

Introduction

Raily ("us", "we", or "our") operates the Raily mobile application (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.
‍
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and
Conditions.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, phone number, postal address, email address, location data, date of birth, gender
identity, sexual orientation, ethnicity, religious beliefs, political opinions, profile photos, social media account information, device identifiers, IP address, browser information, mobile carrier information, pages visited, ads interacted with, messages sent and received, and any other information relating to you that you provide to us ("Personal Information").
‍
We collect information in the following ways:
‍

Account Registration. When you register for an account, we collect your name, email address, phone number, gender, date of birth, location, sexual orientation, profile photos, and other registration data you provide. This information is used to create and manage your account.
Purchases. If you make purchases through the Service, we collect information about the transaction, such as your name, billing address, shipping address, payment information, email address, phone number, and other related transaction details. This information is used to process and fulfill your purchases.
User Content. If you post, upload, or share content through the Service, we collect that content, which includes text, photos, videos, location, or other information you provide. This content may be visible to other users.
Device Information. We collect information about the device you use to access the Service, including the hardware model, operating system and version, unique device identifiers, mobile network information, settings, characteristics and capabilities, and information about the device's interaction with our Service.
Location Information. If you enable location services, we collect your device's precise geolocation information. We use this information toьprovide location-based services and features.
Cookies and Tracking Technologies. We use cookies, web beacons, pixels, SDKs, and other tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Tracking technologies are used to collect and track information such as pages visited, browser information, IP address, and to improve and analyze our Service.
Analytics Information. We collect analytics information to help us measure traffic and usage trends for the Service. This includes information such as your IP address, browser type, operating system, referral URLs, device information, pages viewed, and similar usage statistics.
Log Information. We collect log information when you access our Service, including your browser type, access times, pages viewed, IP address, and other device and interaction information.
Information From Third Party Services. We may receive additional information about you from third party services such as social media platforms when you connect your account with us, share information, or interact with our content on those services.
Messages. We review the content of messages sent through the Service to analyze messaging trends and topics. We will anonymize message content prior to analysis.
Surveys and Campaigns. If you participate in surveys, focus groups, reviews, or marketing campaigns, we collect information provided in those interactions. Participation is optional.

Use of Personal Information

We may use your Personal Information for the following purposes:
‍

To provide and maintain our Service, including monitoring the usage of our Service.
To manage your Account: to manage your registration as a user of the Service. The Personal Information you provide can give you access to different functionalities of the Service that are available to you as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the Service or your Account.
To provide customer support and respond to your requests, including for purchases and billing.
To enable user-to-user communications: We may use your information in order to enable user-to-user communications with each user's consent.
To recommend profiles to you and you to others. We use your Registration Information, profile information, location, activity information, and other data to recommend compatible profiles and show your profile to others.
To analyze and improve the Service: To better understand how users access and use the Service, both on an aggregated and individualized basis, in order to improve the Service and respond to user desires and preferences, and for testing, research, analysis and product development.
To send you marketing and promotional communications: We may use your information to develop, display and track content and advertising tailored to your interests, location, and more. This includes sending email, push notifications, SMS messages, or other communications to offer and promote products, services, subscriptions, programs, contests, sweepstakes and events. You can opt-out of these at any time.
To prevent fraud and abuse: Information may be used to detect and prevent fraud, abuse of our Services and systems, and imminent harm.
To comply with legal obligations: To comply with applicable laws,enforce our legal rights, and respond to legal claims or lawful requests.
For research and development: To improve the features, performance, and support of the Service. This includes using information to support and develop machine learning and artificial intelligence features.
To protect our rights: To protect the rights, property or safety of Raily, our users, or others.
With your consent: We may use or share your information for any other purpose with your consent.

‍
Raily should be a safe space for people of all backgrounds. Discriminationagainst others has no place here.

Use of AI and Machine Learning

We use artificial intelligence (AI) and machine learning technologies to provide
and improve our services. This includes using AI for visual and social matching
of users, as well as for analyzing messages in chats in an aggregated manner.
We also use AI to provide personalized recommendations during travels. All
information is processed in accordance with this Privacy Policy.

Cryptocurrency and Tokens

Our app may utilize tokens and cryptocurrency. Information about transactions in tokens and cryptocurrency is processed and stored by us in accordance with applicable laws. We do not store or process information about users' wallets or wallet addresses. Users are responsible for the safestorage of their wallets and the confidentiality of private keys.

NFTs

Our app may offer exclusive NFTs related to travels and the app experience.
We only collect information necessary to provide NFT functionality, such as
your wallet identifier. All NFT information is stored decentrally on the
blockchain.

Retention of Personal Information

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You are responsible for ensuring that your Personal Information is complete,accurate and current.
‍
We have the right to retain Personal Information and usage data for a reasonable period after your account is closed or deleted. This includes chat logs, data required for fraud detection and prevention, and information needed to resolve disputes or enforce our user agreement.
‍
Specific retention periods:
‍

Usage data: 13 months
Payment transactions: 10 years
Chat logs: 3 months
Cookie data: 13 months

Location Information

We collect precise geolocation data from your device with your consent to provide location-based services. Geolocation data may be collected in the background when you use the app. We may share your geolocation data with service providers for purposes such as fraud prevention. We do not retain geolocation data for longer than needed to provide location-based services. You may revoke consent or opt-out of collection of your geolocation data at any time by adjusting your device settings.

Transfer Of Personal Information

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Germany and choose to provide information to us, please note that we transfer the information, including Personal Information, to Germany and process it there.
‍
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
‍
We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your
information and other personal information.

Disclosure Of Personal Information

We may share your Personal Information in the following situations:

Service Providers. We may share your information with third party vendors and partners who assist us with providing the Service, such as hosting, maintenance, analytics, marketing, payment processing, and other functions.

Business Transactions. Your information may be disclosed and otherwise transferred to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or transaction involving the business or assets of Raily.

Affiliates. We may share information between and among Raily and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership.

Other Users. Your public profile, posts, and other information you share may be viewed and shared by other users in order to provide the Service's features. We may share your information with other users in order to provide the Service's communication features.

Legal Requirements. We may disclose your information if required to do so by law in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, or (iv) protect against legal liability.

Limitation of Liability

In no event shall Raily be liable for any damages whatsoever, including special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, loss of data or use, arising out of or related to the use of the Service or this Privacy Policy, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, whether or not Raily has been informed of the possibility of such damage.

Pretending to be someone famous.
Creating a fake profile using someone else’s images and information.
Representing a company or brand you do not own or work for.

Your Rights

You have certain rights under EU data protection law in relation to your
Personal Information:
‍

Right of access: You may request access to your Personal Information.
Right to rectification: You may request rectification of inaccurate
Personal Information.
Right to erasure: You may request erasure of your Personal Information.
Right to restriction of processing: You may request restriction of howyour Personal Information is processed.
Right to object: You may object to how your Personal Information isprocessed.
Right to data portability: You may request a copy of your Personal
Information.

If you wish to exercise any of these rights, please contact our Data Protection
Officer as described below.

Privacy of Children

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child under 13 has provided us with personal information, please contact us.

Changes To This Privacy Policy

We may amend or update our Privacy Policy from time to time. We will post any changes to this page and encourage you to review our Privacy Policy to stay informed. If we make material changes, we will notify you through the Service or by other means.

If you have any questions about our Privacy Policy, please contact us:
By email: support@raily.app
By visiting this page on our website: https://www.raily.app/contact
By phone number: +49 89 21546472
By mail: Summatus GmbH Frundsbergstraße 58a, Straßlach-Dingharting,
82064, Deutschland