Subprocessors

Effective: August 5, 2024

This Subprocessors document applies to the Raily service ("Service") operated by Summatus GmbH, a company registered in Germany with company number HRB 237306, and registered office at Frundsbergstraße 58a, Straßlach-Dingharting, 82064, Germany, operating under the brand name Raily, and its affiliated companies and subsidiaries (collectively referred to as "Company", "we", "us", "our").

The Service includes the Raily mobile applications (iOS and Android), smart glasses application, smartwatch application, website (www.raily.app), and all related services collectively provided by the Company under the Raily brand.

The Company uses the following subprocessors for user data processing:

1. Cloud Services and Data Processing:

  • Amazon Web Services, Inc. (USA): Cloud services for data hosting, processing, and storage
  • Microsoft Corporation (USA): Azure cloud services for data processing
  • Google Cloud Platform (USA): Cloud services for data processing and storage
  • Huawei Technologies Co., Ltd. (China): Huawei Cloud services for data hosting and processing (GCC region users only)
  • Alibaba Group Holding Limited (China): Alibaba Cloud services for data hosting and processing (GCC region users only)

2. Machine Learning and AI:

  • MERLIN (UAE): Machine learning solutions provider
  • OpenAI (USA): Script rewriting for video creation, script content moderation, and text-to-speech services
  • Google AI (USA): Machine learning and AI solutions (including Gemini)
  • Anthropic (USA): AI and language models
  • Tensor Flow (USA): Machine learning framework

3. Authentication:

  • Auth0 (USA): User authentication services
  • Meta Platforms, Inc. (Facebook) (USA): Authentication services and, with user permission, data collection for profile enhancement

4. Security and Performance:

Cloudflare, Inc. (USA): Web application firewall and CDN

5. Maps and Location Services:

Google Maps (USA): Location services

6. Customer Relationship Management:

HubSpot, Inc. (USA): Customer relationship management (CRM)

7. Payment Processing:

Stripe, Inc. (USA): Payment processing

8. Text-to-Speech:

  • ElevenLabs (USA): Text-to-speech services
  • Deepgram (USA): Text-to-speech services

9. Customer Support:

Intercom (USA): Customer support and help center services

10. Email Services:

Mailchimp (USA): Email marketing and newsletter services

11. Push Notifications:

Firebase Cloud Messaging (USA): Push notification services

12. Analytics:

  • Google Analytics (USA): Web and app analytics
  • Mixpanel (USA): Product analytics

Note: While Facebook (Meta) is listed as a subprocessor, it primarily acts as a data controller when users choose to authenticate through Facebook. Users directly interact with Facebook and grant permissions for data sharing during the authentication process.